Smart TV app keeps restarting in 2025 — known issue and fix

[KarenStream]

Hi all! Starting this thread for a discussion on this topic. Looking forward to hearing from the community.

 

[AmyApps]

Same issue on my Samsung 2023 model. Started after the February update.

 

[TomBuffer]

The restart loop is triggered by a memory leak in the background service. Disable background refresh in TV settings.

 

[RyanBuffer]

Where is background refresh on Samsung? Can't find it.

 

[LarryStream]

Settings > General > System Manager > Smart Hub > turn off Auto Update.

 

[HenryFix]

That fixed the constant restart on mine. Thank you so much!

 

[mark_wifi]

Confirmed on LG too. Background app settings are the culprit.

 

[DonaldTV]

Mine was overheating. Added ventilation and the restarts stopped.

 

[GraceStream]

Good call on the heat. My TV was in a cabinet with poor airflow.

 

[GraceStream]

The February update has been the worst in years. So many issues.

 

[TomBuffer]

Samsung acknowledged the bug and is working on a patch.

 

[FrancesLogin]

Patch released March 8th. Update and the issue is gone.