MAG device keeps losing the portal URL after power off — permanent fix

[CindyApps]

Every time I unplug my MAG 322 the portal URL resets to blank. I have to re-enter it every time. There has to be a way to make it remember.

 

[GaryStream]

This is a known issue on certain MAG firmware versions. The portal URL is stored in volatile memory on affected units.

 

[BufferKiller]

Which firmware version is your MAG 322 running? This problem was fixed in specific firmware releases.

 

[TechMike88]

How do I check my firmware version on the MAG?

 

[mark_wifi]

Settings → Information → Firmware Version. Note the full version string and compare with the latest available on infomir.eu.

 

[NvidiaShield_Greg]

My MAG 254 had the same issue and a firmware update fixed it completely. The URL now persists through power cycles.

 

[DNSfixer]

I tried the firmware update but the issue persisted. What else can cause this?

 

[PaulHD]

After firmware update, do a factory reset before re-entering the URL. A clean state sometimes resolves persistence issues that survive firmware updates.

 

[DVR_Dan]

Factory reset process for MAG:
1. Settings → Advanced Settings → Factory Reset.
2. Confirm the reset.
3. Allow the device to reboot fully.
4. Re-enter only the portal URL — do not restore backup settings.
5. Power off and on again to confirm the URL persists.

 

[LindaForum]

Also check: some MAG power supplies output slightly below spec voltage. Insufficient power can prevent proper write operations to flash memory.

 

[KevinNet]

Using the original power adapter that came with the MAG is important. Third-party adapters sometimes output insufficient current even if the voltage is correct.

 

[DonaldTV]

RESOLVED. Firmware update to 2.21.4 plus a factory reset fixed it permanently. URL survives multiple power cycles now.

 

[NickCable]

Reminder: always download MAG firmware from the official infomir.eu website to ensure you get the correct version for your specific model.

 

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