Frozen video but audio keeps playing — how to fix

LisaCache · May 25, 2022

Hi everyone! Starting this thread to discuss the topic and hear from others with similar experiences. Happy to answer questions and share more details if needed.

PaulHD · May 28, 2022

Classic decoder issue. The video decoder stalled while audio kept going.

AdminSarah · May 28, 2022

Happens every hour for me. Force close every time is not a solution.

LisaCache · May 29, 2022

Force close and reopen the app. Usually fixes it instantly.

AnnaTV · Jun 2, 2022

Recurring video freeze while audio plays points to hardware decoding issue.

JosephHD · Jun 9, 2022

Try disabling hardware acceleration and use software decoding instead.

BufferBuster · May 31, 2022

Software decoding fixed the freezing but CPU is at 80% now.

DonaldTV · Jun 1, 2022

That means your device is underpowered for software decoding.

JenStream · Jun 2, 2022

What device are you using?

CarlDigital · Jun 21, 2022

2016 Android TV box with 2GB RAM.

JosephHD · Jul 4, 2022

2016 Android TV box is at its limits for modern streaming. 2GB RAM + old SoC struggles.

JenStream · Jun 16, 2022

Upgrade the box or reduce video quality. Modern apps need modern hardware.

NancyBuffer · Jun 30, 2022

Reduced to 1080p and freezing stopped completely. The device handles it fine at 1080.

CindyApps · Jul 3, 2022

Makes sense. 1080p has 4x less processing demand than 4K.

HelenNet · Jul 20, 2022

Bought a Mi Box S. No more freezing at any quality. Old box is retired.

Frozen video but audio keeps playing — how to fix

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