What uptime percentage is acceptable for a paid streaming service?

BobWifi

BobWifi

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Joined
Feb 17, 2020
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Starting this thread to share my experience and hear from others in the community. Happy to discuss in detail.
 
I've heard 99% uptime is the industry standard. Is that realistic for streaming services?
 
99.9% uptime would be 8.7 hours per year. That's a more reasonable target.
 
The problem is 'planned maintenance' often isn't counted in uptime calculations.
 
Make sure any uptime guarantee you read specifies whether maintenance is included.
 
For live streaming specifically, a 2-hour outage during peak evening time is unacceptable.
 
Outage timing matters as much as duration. 2am is different from 8pm on a Friday.
 
I've had services that have excellent uptime during weekdays but crash every Friday night.
 
Peak demand stress is the real test. Any server can be stable under low load.
 
I track my service uptime manually in a spreadsheet. It's lower than advertised for most.
 
That's actually a great approach. Providers know most users don't track this precisely.
 
I had one service with claimed 99.5% uptime that had visible issues 2-3 times per week.
 
Self-reported uptime numbers are inherently biased. Community-reported data is more honest.
 
This thread is exactly why community forums matter. Real user data vs marketing claims.
 
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