Recent content by rachel_r

New Zealand. The Asian channels section was the primary reason I looked at this service. Good variety there. Performance at NZ time zone viewing hours has been acceptable — not perfect but usable.

Support responded within a couple of hours when I sent them my device model and app version. They sorted the issue in one exchange. Good sign.

The Electronic Programme Guide (EPG) is one of the most useful features of IPTV, showing you what is on now and scheduled for the next 7 days. When EPG stops working, it is frustrating but usually fixable. This guide covers all the common causes. Understanding How EPG Works in IPTV Apps Your...

UK user — I had the "wrong device ID" issue because I was sending the device's IMEI (phone) instead of the IBO Player Device ID shown in the app. The IBO Player ID is always shown in the app — look carefully through the login/activation screen. It will say "Device ID:" or "Enter your Device ID...

I tried a VPN specifically to improve IPTV buffering based on advice I read online. But instead of improving, my IPTV got significantly worse. Channels that were fine without VPN now buffer constantly. Why is VPN making things worse and can I fix it?

How to confirm it is ISP congestion: run a speed test at 2pm (off-peak) and compare to 8pm. On most ISPs you will see a 20–40% drop in throughput at peak hours. A more revealing test: use your mobile data hotspot at 8pm and see if IPTV works fine. If mobile works when fixed broadband does not...

My TiviMate EPG has suddenly stopped loading. It shows empty channel slots with no programme information. The channels themselves still play fine. I have not changed any settings. What should I check?

Ireland — LG webOS 6 model (2021). Smart IPTV works well. Also tried SS IPTV which is available in the LG Content Store. SS IPTV is more basic but works as a backup option.

Android TV boxes are great for tech enthusiasts but overkill for many casual users. MAG does exactly what it says on the tin.

Router-level DNS change is more effective than app-level because it affects all traffic routing, not just the app.

Powerline + TiviMate + good device is a proven combination. Good to see it working well.

Router changes are a common cause of MAG portal issues. Power cycle and cache clear nearly always resolves it.

I use IPTV Smarters Pro on Windows. It runs fine. Not as slick as the mobile apps but functional for testing or occasional desktop use.

Similar experience here in Ireland — eight months now. The reliability has been consistent. I tested during several major sporting events expecting issues but the service held up well.

Documenting buffering with specific channel names and times when you contact support significantly speeds up diagnosis on their end.