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My app uses a CDN cluster in a different state. That explains latency.
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Check the app's developer settings if available, or use a network analysis tool.
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Post-update settings reset is common. Worth saving your settings photo for reference.
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Found it! The TV gets a code and you enter it in the app's website. Works.
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Is there a more targeted fix that only affects the streaming app login?
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The update changed the login endpoint. Old session cookies became invalid.
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Samsung: Apps > My Apps > [App name] > Update button if available.
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Try changing the server in your app settings if multiple servers are available.
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My black screen was caused by HDCP compatibility issue with my TV/cable combination.
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Try enabling it again but also update your device's graphics drivers.
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First thing to try: force close the app and reopen.
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Settings > General > Background App Refresh > toggle on for your app.
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I tested six players side by side last month. Happy to share results.
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These are probably the fairest forum rules I've ever read.
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Thanks for including the no personal attacks rule. Very important.