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The first boot can look like it's stuck. Be patient — it's configuring internally.

Did you try any payment dispute?

Also: how long you've been using the service. One-week reviews are less reliable than 6-month reviews.

Multi-screen support varies — some apps support picture-in-picture, others don't.

Same-day response is the minimum standard for a paid service in my opinion.

Smart. A dedicated email folder for service notifications is worth setting up.

Some providers force a password reset after security updates as a precaution.

Great thread idea. I've been burned twice by bad services and I wish someone had written this for me.

Upgraded my internet plan specifically because of the pandemic.

Updates sometimes introduce bugs. Being a few versions behind can be intentional.

Android devices with 2019+ flagship chips. Apple A17 Pro and newer. Most modern TVs.

What's the first thing a complete beginner should do?

Hi everyone! Starting this thread to discuss the topic and hear from others with similar experiences. Happy to answer questions and...

Mine is only audio. Video keeps playing fine.

Most Smart TVs have an audio sync offset setting. Check your TV's audio settings.